Managed Cloud & Kubernetes
infraOk Managed Cloud & Kubernetes is the day-to-day operation of your clusters and cloud accounts on AWS, Azure and Google Cloud. Certified engineers take the pager, keep Kubernetes upgraded, tune scaling and backups, and do the reliability work that usually waits for a quiet quarter.
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Sound familiar?
“The cluster is two minor versions behind, and nobody wants to be the one who upgrades it.”
“Alerts fire all night. Most of them are noise, so the real incident gets lost in the pile.”
“One engineer understands the ingress setup, and they're about to go on leave.”
“Traffic doubles for an hour every Monday morning and the nodes can't keep up.”
What we take on
| On-call | We take the pages, day and night, work each incident through to recovery, and write up what happened and what we changed. |
|---|---|
| Upgrades | Control plane, node pools and add-ons kept within supported versions, tested in a non-production cluster first and rolled out in agreed windows. |
| Scaling | Karpenter or Cluster Autoscaler, HPA and KEDA tuned so capacity follows real traffic instead of last year's guess. |
| Reliability | Service-level objectives for the services that matter, alerts tied to them, and the fixes that stop the same incident from happening twice. |
| Backup and recovery | Velero and cloud snapshots on a schedule, with restore drills, so recovery is something we have actually practiced. |
| Cloud accounts | Patching, IAM cleanup, quota checks and the steady housekeeping that keeps AWS, Azure and Google Cloud accounts tidy. |
What you get
- A runbook for every alert we page on
- Grafana dashboards for cluster health and for each service's objectives
- A written review after every major incident
- A monthly report on availability, incidents, changes and spend
- An upgrade calendar you can see a quarter ahead
How we work
- Week 0–1
Assess
Architecture, security, reliability and spend review, delivered as a prioritized report.
- Week 1–2
Plan
Scope, SLAs, runbooks and success metrics agreed in writing before anything changes.
- Week 2–4
Build & onboard
Tooling, access and infrastructure as code in place, then a supervised handover to operations.
- Ongoing
Operate & optimize
24×7 operations, monthly service reviews and continuous cost and performance tuning.
Tools and platforms
Kubernetes
- Amazon EKS
- Azure AKS
- Google GKE
- kubeadm
- k3s
Scaling
- Karpenter
- Cluster Autoscaler
- KEDA
Observability
- Prometheus
- Grafana
- Loki
- OpenTelemetry
Recovery and on-call
- Velero
- PagerDuty
- Opsgenie
What we don't do
- Changing your application code. When a bug in the app causes an incident, we find it and hand it to your developers with the evidence.
- Talking to your end users. We support your engineering team, and agencies and product companies can put us behind their own brand as partners.
- Guaranteeing the uptime of third-party services you depend on. We watch them and tell you quickly when they fail.
Who this helps
Questions, answered
Do we keep ownership of our cloud accounts and code?
Yes. With infraOk, your cloud accounts, infrastructure-as-code repositories and documentation always stay in your name. There is no lock-in, and we provide a full handover if you leave.
Which Kubernetes distributions does infraOk operate?
infraOk operates Amazon EKS, Azure AKS, Google GKE and self-managed clusters built with kubeadm or k3s, in the cloud or on your own hardware.
How does infraOk handle Kubernetes upgrades?
infraOk tests each upgrade in a non-production cluster first, checks deprecated APIs and add-on compatibility, then upgrades production in the window you agree on, one node pool at a time.
What does infraOk's 24×7 on-call cover?
infraOk engineers respond to production alerts at any hour. Response and resolution targets for each incident priority are written into your service agreement and reported every month.
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